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Zakupayko — a new AI tool for procurement

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Modern technologies that enhance and accelerate daily operations: Zakupayko AI assistant, AI-powered search, automated reports, and market analytics. Stay one step ahead with AI capabilities from Zakupivli.Pro

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Frequently Asked Questions

Zakupivli.Pro is an officially accredited e-procurement platform within the Prozorro public procurement system and Prozorro.Sale auctions. We provide a convenient online tool for participating in public and commercial tenders, as well as for purchasing or leasing assets. Our platform delivers comprehensive technical, legal, and analytical support for both businesses and public contracting authorities.

Yes, Zakupivli.Pro holds five levels of accreditation. All data is securely protected in strict compliance with Ukrainian cybersecurity legislation, and Qualified Electronic Signatures (QES) are utilized for user authorization and document execution.

You can replenish your balance in the "Payments and Acts" section of your user dashboard. The system allows you to generate and download an invoice for a bank transfer (for legal entities) or make an instant card payment (for sole proprietors and individuals). Funds are automatically credited to your balance upon receipt in the platform's bank account.

You can configure a personalized procurement filter. Navigate to the "Cabinet settings" - "Subscribe to procurements" section in your dashboard and specify your categories of interest (using CPV / DK 021:2015 codes), target regions, and estimated value. You will receive daily or instant email notifications about all new tenders that match your business profile.

The registration process takes just a few minutes:

  1. Click the "Registration" button in the upper right corner of the website.
  2. Select the "Supplier" role and complete the registration form.
  3. Verify your email address and complete the free verification process (typically using a QES or a test payment). Once completed, you will be able to search for tenders and submit your bids.

Registration and searching for tenders on the platform are entirely free of charge. A fee is charged solely for the direct submission of a bid in a specific tender. The fee amount is uniform across all Prozorro platforms and is strictly regulated by a Resolution of the Cabinet of Ministers of Ukraine.

You can always review the current fee schedule in the "Rates" section of our website.

Yes, in accordance with the Law of Ukraine "On Public Procurement", most documents and the tender bid itself must be signed using a QES (Qualified Electronic Signature). Our platform is integrated with leading digital signature services, allowing you to sign your bid directly within your user dashboard.

1. Clarify the grounds for rejection

The Contracting Authority is obliged to state the specific reason for rejection in the Prozorro system, referencing statutory regulations (a specific clause of the Law or the Features) and the specific conditions of the tender documentation. Carefully verify whether the stated grounds are valid — rejections are often successfully appealed precisely because the reasons are overly formalistic or contrived.

2. Submit a demand on the platform and file a complaint with the Appeals Body — the AMCU

This is the primary and most effective method of protection:

  • Complaint to the AMCU: filed via the platform's electronic dashboard to the Antimonopoly Committee of Ukraine regarding violations of public procurement legislation.
  • Submission deadline: determined in accordance with paragraph 59 of the Features (Resolution No. 1178). A complaint against a decision to reject a bid or determine a winner must be filed within 5 days from the date the decision is published in the EPS (Electronic Procurement System), but strictly before the date the procurement contract is concluded.

3. If the AMCU dismisses the complaint

The AMCU's decision can be appealed by the complainant or the Contracting Authority to the District Administrative Court with territorial jurisdiction over the city of Kyiv, within 30 days from the date of its publication in the electronic procurement system.

No, for public contracting authorities announcing procurements in the Prozorro system, registration, tender publication, dashboard usage, and support consultations are entirely free of charge.

In your user dashboard, navigate to the "Public Procurement" – "Procurements" tab and click "New Procurement". Select the required procedure type (e.g., open bidding with features, simplified procurement, etc.), complete the required electronic fields (subject of procurement, requirements, NACE code), and upload the tender documentation. Upon applying your QES (Qualified Electronic Signature), the tender will be automatically published in the Prozorro system.

Before creating a procurement, you must publish the plan in your user dashboard. When creating a tender, you are required to specify the procurement plan identifier. Click "View signed plans" and select the relevant row from the list. This will automatically link the procurement to the plan, in strict compliance with statutory requirements.

Zakupivli.Pro is an official, state-accredited e-procurement platform providing reliable access to online tenders within the Prozorro system and Prozorro.Sale auctions throughout Ukraine. The platform is designed to make public and commercial procurement processes as transparent, fast, and efficient as possible for both public contracting authorities and private enterprises.

Equipped with a user-friendly dashboard, intuitive search functionality, and a secure registration system, the platform empowers users to promptly identify profitable tenders, submit bids, and scale their businesses. We are committed to minimizing your effort at every stage of the bidding process while ensuring comprehensive user support.

Popular Categories of Government Procurement

According to statistics, the most popular categories of public procurement on Prozorro Ukraine are:

  1. Medical equipment. Materials and instruments for treatment, rehabilitation, and patient care.
  2. Petroleum products, fuel, electricity, and other energy sources.
  3. Construction. This includes services for reconstruction of buildings and their parts, major renovation of facades, ventilation systems, electrical networks, and laying communication lines.
  4. Building materials. These include pipes, treatment plants, concrete and concrete products, gates, doors, and fencing. The electronic procurement system allows tenders for building materials to be conducted quickly and transparently.
  5. Freight transportation. This includes goods transportation services, passenger transport, as well as vehicle rental.
  6. Transport. This category includes freight and passenger vehicles, including special-purpose ones. The Prozorro system allows tenders for transport — both new and used vehicles of specific makes.
  7. Computer equipment. This category includes tablets, laptops, external hard drives, and other office equipment and components. Procurement of computer equipment also allows the purchase of necessary software.

How to Participate in Prozorro Government Procurement?

The Prozorro electronic trading system is open to suppliers. To participate in a tender, you need to follow a few steps:

  1. Register on the Zakupivli.Pro platform.
  2. Find a tender using search and filters.
  3. Carefully review the terms of the tender documentation for the selected procurement.
  4. Prepare a package of documents in accordance with the specified requirements.
  5. Submit your proposal by specifying the price and attaching the necessary documents.
  6. Wait for the auction day and participate in it by offering the most competitive price based on competitors' bids.

Preparing for tenders and submitting proposals opens new opportunities for growth and development, though it may require additional effort. The experts at Zakupivli.Pro will help you navigate all the nuances and become a participant in the auctions.

Why Choose the Zakupivli.Pro Government Procurement Platform?

The platform offers its users important advantages:

  • A convenient personal account with a chat for communication with the customer, a rating system for evaluating customers and suppliers, procurement analytics, and many other features.
  • AI assistant Zakupayko, available 24/7.
  • A mobile application that allows you to work with procurement anywhere and anytime.
  • A learning platform that includes online courses, instructions, and webinars to improve knowledge and skills.
  • Signing electronic contracts directly on the platform through integration with the Vchasno service.
  • Fast tender search for quick and convenient tracking of current proposals.
  • Subscription to updates, analytics, and other additional features to improve work efficiency.

These and other services will allow you to productively use the electronic trading system to conduct successful operations on Prozorro and appreciate all its advantages.

What Are Prozorro Government Tenders?

Prozorro is an electronic system where government institutions, enterprises, and organizations conduct procurement of goods, works, and services.

Prozorro procurements are announced by government institutions, enterprises, and organizations through the Unified Electronic Public Procurement System.

Businesses of any size or industry have equal access to tenders and can participate on equal terms. The Prozorro system allows monitoring of public spending through principles such as openness and transparency.

What Regulates Prozorro Tenders?

The conduct of public procurement in the Prozorro system is regulated by the Law of Ukraine "On Public Procurement". This law defines the basic rules and principles for procuring goods, works, and services.

In addition to the law, public procurement is regulated by other legislative acts and provisions. In particular, during the period of martial law in Ukraine, CMU Resolution No. 1178 introduces certain specifics to the rules of public procurement.

CMU Resolution No. 1275 regulates the specifics of government procurement related to the defense sector.

Subjects of Government Procurement

Prozorro tenders are conducted for hundreds of items across various categories. All these procurements are carried out with the aim of ensuring efficient use of public funds.

Goods

This category includes tangible and intangible resources. Prozorro allows procurement of medical equipment, school furniture, supplies, spare parts, food products, fuel, technologies, energy, and energy carriers.

Services

This category includes intangible goods. The Prozorro system hosts tenders for freight transportation, legal consulting, cleaning services, and logistics.

Works

This category is similar to the previous one but has its own features. It includes actions that change the characteristics of a building or vehicle and increase their value. This includes construction tenders or vehicle repairs.

You can find the required procurement of goods or services on the platform using special filters or a keyword search form.

Types of Government Procurement

All Prozorro tenders can be divided into 2 groups depending on the budget size.

Below-threshold procurement

This group includes procurements whose total value is below the threshold value:

  • for regular customers (defined in items 1-3 of part 1 of Article 2 of the Law): up to UAH 200,000 for goods and services, and up to UAH 1.5 million for works.
  • for customers operating in certain economic sectors (defined in item 4 of part 1 of Article 2 of the Law): up to UAH 1 million for goods and services, up to UAH 5 million for works.

Legislation allows customers to conduct below-threshold procurement through the Prozorro electronic system or to conclude contracts outside of it. There is also the option to purchase goods through the Prozorro Market electronic catalog.

Above-threshold procurement

These include government procurements whose amounts exceed the thresholds set by legislation:

  • for regular customers: UAH 200,000 for goods and services and UAH 1.5 million for works.
  • for customers operating in certain economic sectors: UAH 1 million for goods and services, UAH 5 million for works.

The rules for conducting above-threshold procurement, including the types of procurement, are regulated by legislation.

Types of Government Procurement by Procedure Type

Regardless of which group the procurement belongs to, the process follows a strictly regulated procedure. In addition to the mentioned classification, another division by procedure type is also applied.

Simplified procurement

Used for below-threshold procurements, allowing the customer to quickly find suppliers without complex participation conditions. This type of procurement is also used for defense procurement of above-threshold amounts.

Open tenders with special conditions

Open Prozorro tenders, or as referred to in legislation — Open Tenders with Special Conditions — is the main type used for above-threshold procurements.

Request for proposals

This type of procurement is used in the Prozorro Market electronic catalog (sometimes searched online as the Prozorro online store, though it now operates on a somewhat different principle). In the catalog, only goods can be purchased, regardless of the planned budget amount.

To participate in such procurements, we recommend familiarizing yourself with the electronic catalog.

Framework agreement procurement

Allows concluding contracts with suppliers for a long-term period with pre-defined conditions, simplifying repeated procurement of the same goods or services.

Negotiation procedure

This is a type of procurement in which negotiations are first held with one or several suppliers, after which a procurement contract is concluded.

Didn't find the answer you were looking for? Contact our AI assistant, Zakupayko via the chat — it will instantly provide guidance and help you resolve your query